All-Mode Voice Knowledgebase

Ben Lanning

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Programming Changes and Support Policy

Programming and support are included in the monthly costs of hosted systems.

Remote programming is included during normal business hours with a 24 hour lead time.

Emergency programming changes will be billed at current rates.

Remote repair service is included 24/7.

On-site repair service will be billable at current rates.

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Check out our service status @

https://status.all-mode.com⁠

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Do Not Call List⁠

to help cut down on SPAM calls

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Hosted PBX

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Reference Guides

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AMC Voice Hosted Brochure - Generic.pdf

2 MB

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Feature QRC.pdf

157.6 kB

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Datasheet_GRP2624_English.pdf

653.4 kB

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GRP261X_2624_2634_User_Guide_1.0.5.48.pdf

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GRP26xx_headset_compatibility_list.pdf

131.1 kB

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Hosted Feature Code Overview.pdf

44.4 kB

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Transfer,Park,Multicall.docx

19.2 kB

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Administrator Portal Access

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Billing Access⁠

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User Portal Access

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Answering Rules⁠

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Attendant Console⁠

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Logging In⁠

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SNAP.GO Webphone⁠

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SNAP.HD Meetings⁠

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SNAP.IQ Analytics⁠

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SSO Sign-In⁠

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User Portal⁠

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SnapMobile

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Installing the SNAPmobile App⁠

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SNAPmobile Overview⁠

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Support

All-Mode support can be reached a number of ways day or night.

Calling our support dispatcher directly at 607-347-6121

Emailing All-Mode Support at

support@all-mode.com⁠

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Check out our youtube channel for self-help videos and “How-To”s

https://www.youtube.com/@all-mode⁠

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Trunking

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Reference

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AMC Voice Trunking Brochure - Generic.pdf

1.9 MB

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Portal Access

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Trunking Log In⁠

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Billing Access⁠

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Call Detail Reporting⁠

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Call Forwarding

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Call Forwarding and Failover⁠

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Support

All-Mode support can be reached a number of ways day or night.

Calling our support dispatcher directly at 607-347-6121

Emailing All-Mode Support at

support@all-mode.com⁠

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Music On Hold Options

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Acoustic Moments.mp3

4.8 MB

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Bright Bright Sunshine.mp3

3.2 MB

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Lite Saturation - Piano Inspire.mp3

4.7 MB

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Newer Wave.mp3

3.5 MB

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Santa Fe Sunset.mp3

4.5 MB

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Troubleshooting Tools

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SIP_ALG_Detector_Setup_1.3.0.exe

34.2 MB

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Training and Support Videos

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