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All-Mode Voice Knowledgebase
All-Mode Voice Knowledgebase
Infrastructure
More
All-Mode Voice Knowledgebase
Ben Lanning
Programming Changes and Support Policy
Programming and support are included in the monthly costs of hosted systems.
Remote programming is included during normal business hours with a 24 hour lead time.
Emergency programming changes will be billed at current rates.
Remote repair service is included 24/7.
On-site repair service will be billable at current rates.
Check out our service status @
https://status.all-mode.com
Register your number on the national
Do Not Call List
to help cut down on SPAM calls
Hosted PBX
Reference Guides
AMC Voice Hosted Brochure - Generic.
pdf
2 MB
Feature QRC.
pdf
157.6 kB
Datasheet_GRP2624_English.
pdf
653.4 kB
GRP261X_2624_2634_User_Guide_1.0.5.48.
pdf
GRP26xx_headset_compatibility_list.
pdf
131.1 kB
Hosted Feature Code Overview.
pdf
44.4 kB
Transfer,Park,Multicall.
docx
19.2 kB
Administrator Portal Access
Billing Access
User Portal Access
Answering Rules
Attendant Console
Logging In
SNAP.GO Webphone
SNAP.HD Meetings
SNAP.IQ Analytics
SSO Sign-In
User Portal
SnapMobile
Installing the SNAPmobile App
SNAPmobile Overview
Support
All-Mode support can be reached a number of ways day or night.
Calling our support dispatcher directly at
607-347-6121
Emailing All-Mode Support at
support@all-mode.com
Check out our youtube channel for self-help videos and “How-To”s
https://www.youtube.com/@all-mode
Trunking
Reference
AMC Voice Trunking Brochure - Generic.
pdf
1.9 MB
Portal Access
Trunking Log In
Billing Access
Call Detail Reporting
Call Forwarding
Call Forwarding and Failover
Support
All-Mode support can be reached a number of ways day or night.
Calling our support dispatcher directly at
607-347-6121
Emailing All-Mode Support at
support@all-mode.com
Music On Hold Options
Acoustic Moments.
mp3
4.8 MB
Bright Bright Sunshine.
mp3
3.2 MB
Lite Saturation - Piano Inspire.
mp3
4.7 MB
Newer Wave.
mp3
3.5 MB
Santa Fe Sunset.
mp3
4.5 MB
Troubleshooting Tools
SIP_ALG_Detector_Setup_1.3.0.
exe
34.2 MB
Training and Support Videos
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